At Agile Rentals & Property Management, we are committed to protecting the privacy and security of our guests, property owners, and website visitors. As a women-owned and operated company, we value transparency and integrity in every interaction. This policy explains how we collect, use, and safeguard your information across our operations in Birch Bay, Snohomish, Cle Elum, and the Greater King County area.
To provide world-class vacation rental and property management services, we collect the following types of information:
Guest Data: Name, email address, phone number, billing address, and government-issued ID (for identity verification and age compliance).
Owner Data: Financial information for disbursements, Tax ID/SSN (for 1099 reporting), and property-related documents.
Usage Data: IP addresses, browser types, and cookies to help us improve your experience on our website.
We use the data we collect to:
Process and confirm your vacation rental bookings.
Facilitate secure payments and security deposits.
Communicate check-in instructions, local recommendations, and property updates.
Perform essential property management duties, including maintenance coordination and owner reporting.
Prevent fraudulent bookings and ensure the safety of our local communities.
We do not sell, rent, or trade your personal information to third parties. Your data is only shared in the following necessary circumstances:
Service Providers: We share limited information with trusted partners, such as professional cleaning crews (address/dates) and secure payment processors (Stripe/PayPal).
Property Owners: For guests staying in a managed home, basic guest details are provided to the homeowner as part of our management agreement.
Legal Requirements: If required by Washington State law or local municipal regulations (such as lodging tax compliance), we may disclose necessary records to the appropriate authorities.
We implement industry-standard encryption and secure server protocols to protect your sensitive data.
Guest Information: Retained for as long as necessary to fulfill the booking and comply with tax and legal obligations.
Owner Information: Securely stored for the duration of our management partnership and as required by the IRS.
You have the right to request access to the personal information we hold about you, request corrections, or ask for the deletion of your data (subject to legal retention requirements). To exercise these rights, please contact our team at birchbaybeachstays@gmail.com
We believe that your data is as private as your vacation. We use modern security tools to ensure that when you book with us, the only thing you have to worry about is which trail to hike or which beach to explore.